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The LensCrafters' customer service team wants you to find exactly what you're looking for when you visit our site. Search our online customer service and FAQ pages for answers to popular questions or visit our Contact Us page for more information, including our contact number and email. We want to hear from you, so don't hesitate to reach out.

Popular FAQs

Contact Us

We'd love to hear from you. Send us an email, give us a call, write us a letter, or just stop by a store near you. Find a store

Email Us

We'll get back to you within 1 business day.

Send an email

Give us a call

1-877-7-LENSCRAFTERS Or dial 1-877-753-6727

TTY phone number: 855-589-8891

Customer Service Hours

Mon-Fri: 8:00am - 8:00pm EST
Sat-Sun: 9:00am - 6:00pm EST

Send Us Mail

We love getting letters, especially from you.

LensCrafters, Inc.
4000 Luxottica Place
Mason, OH 45040

Chat with us

Get answers on the spot from a member of our LensCrafters customer service team.


Read our AODA policy.

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Visit Us

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