From prescription inquiries to login assistance, we’re here to help you find exactly what you need, answer your questions, and listen to your feedback. Use the links and numbers below to contact us, or find a LensCrafters near you.
GIVE US A CALL
Mon-Fri: 8:30 am - 5:30 pm EST
Sat: 9 am - 5:30 pm EST
We accept calls made using Telecommunications Relay Services. Dial 711 to initiate a call.
If you need additional support or assistance due to
a disability, please contact us at
We'll get back to you within one business day. Send an email
CHAT WITH US
Get answers on the spot from a member of our customer service
Mon-Fri: 9:00 am - 4:30 pm EST Sat - Sun: Closed
HAVE A QUESTION?
Search FAQs to find answers to the most commonly asked questions.Go to FAQs