PURCHASE CARE
We know that quality eyewear is an investment, which is why our vision care doesn’t stop when you leave the store or the website.
LENSCRAFTERS 30-DAY HAPPINESS GUARANTEE
100% satisfaction guaranteed. That’s our promise. So, if you're not completely happy with your purchase within the first 30 days, just let us know. We’ll do whatever it takes to make it right. *Applies to original purchase. Does not cover accidental damage, scratches, breakage or theft.
YOUR EVERGREEN AFTERCARE
- Unlimited free cleanings and adjustments
- 7-days a week, we’re here to help with all your vision care needs
LENSCRAFTERS' EYEWEAR PROTECTION PLAN
Important coverage for the repair and replacement of your glasses. Rest easy knowing that we’ve got those oops! moments covered*.
WHAT'S INCLUDED
- Unlimited repairs for 12 months at $34.99 or $39.99*
- Add the plan at time of purchase (in store and online)
- In store purchases can be taken to any LensCrafters location for servicing
- For online purchases, you can redeem the plan via our customer care center. Call 1-877-7-LENSCRAFTERS (1-877-753-6727)
WHAT'S COVERED
- Cracked or scratched lenses
- Cracked frames
- Breakdowns due to normal wear and tear
- Defects in materials and workmanship
- See Terms and Conditions for full plan details
CO-PAYS
- Frame service $25
- Lens service $25
- Frame and lens service $50
HOW TO PURCHASE
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ONLINE
Select the ‘Add Eyewear Protection Plan’ checkbox at checkout. Shop now -
IN STORE
Ask an associate for details when you make your purchase or pick up in store. Find a store
* Limitations and exclusions apply. See Terms and Conditions for full plan details. Co-pays apply.
* Term of your plan is one year plus two weeks to allow for delivery of your product.
