Please enter your email address used for your account and we will send a temporary password to you via email.
Please enter the temporary password that was sent to you by email.
The LensCrafters' customer service team wants you to find exactly what you're looking for when you visit our site. Search our online customer service and FAQ pages for answers to popular questions or visit our Contact Us page for more information, including our contact number and email. We want to hear from you, so don't hesitate to reach out.
We'd love to hear from you. Send us an email, give us a call, write us a letter, or just stop by a store near you. Find a store
We'll get back to you within 1 business day.Send an email
Give us a call
Or dial 1-877-753-6727
TTY phone number: 855-589-8891
Customer Service Hours
Mon-Fri: 8:00am - 9:00pm
Sat: 9:00am - 7:00pm
Send Us Mail
We love getting letters, especially from you.
4000 Luxottica Place
Mason, OH 45040
Chat with us
Get answers on the spot from a member of our LensCrafters customer service team.
There are lots of ways to get answers or get in touch - choose from the options below.
If you athenticate with your Insurance Plan, you won't be able to use Perks.
You are using an outdated browser. Unfortunately, the LensCrafters website may not function properly on this browser.
For an exceptional site experience, please update your browser to take full advantage of key site features.